What to Expect With SERVPRO of Naperville

3/31/2021 (Permalink)

What should you expect when you contact us?

First and foremost, you can count on our availability 24 hours a day, 7 days a week! You should still expect to talk with a real person about the emergency you are having, whether you call during the day or night, weekdays or weekends, or even during the holidays. 

Here is what you can expect during the first several hours after contacting SERVPRO of Naperville:

Quick Response - When a building is damaged, the time it takes to respond determines how long it will take to restore it and how much it will cost. SERVPRO is available 24 hours a day, 7 days a week, so you can expect a response within an hour of informing them about the emergency. We will begin planning to meet your client's needs once you have provided them with the required details.

Arrival Time - Within four hours, our technicians will be on-site and begin the restoration process. If your home or business has been severely damaged, this quick response will make all the difference. Starting the process sooner would result in less harm overall, which will save the insurance company money.

Inspection/Verbal Briefing - Once the damage restoration experts arrive, they will assess the property to ascertain the extent of the damage and determine the best course of action going forward. Our team will even tell you whether or not an emergency is claimable. They'll give you a verbal briefing, so you know what's going to happen next. Our team's swift 24-hour response will enable us to begin mitigation as soon as possible, preventing further damage while we focus on the required repairs.

Why SERVPRO of Naperville

12/22/2020 (Permalink)

In a time of a crisis, it may be hard to choose the right company but SERVPRO of Naperville is here to make that decision. Easy for you. We are on call 24/7 with a speedy fast response time. From water damage, storm damage to cleaning services, we at SERVPRO of Naperville are here to take care of you. Whether you are a homeowner or a business owner we can tackle the job.

No matter how big or small, SERVPRO of Naperville will make it "Like it never even happened."

Why Realtors should choose SERVPRO of Naperville

7/25/2020 (Permalink)

We are currently at a time where the real estate market is huge! As the suburbs of Chicago continue to grow in population, the number of houses being built/put on the market are also on the rise. Having a reputation for quality listings is important during this time. Here at SERVPRO of Naperville we understand that you want to move a sale through quickly to get your commission. How your listing looks is key to getting a potential buyer. Whether your property is commercial or residential SERVPRO of Naperville will have your listing looking brand new. No matter how big our small our team can help assist you in inspecting your property and fixing the damages efficiently. We are able to do onsite estimates for your convenience.

SERVPRO of Naperville is an IICRC firm

6/9/2020 (Permalink)

SERVPRO of Naperville is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Naperville

SERVPRO of Naperville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.