What our Customers say...


"The team has been wonderful to work with! Very caring and empathetic. They were always on time and informative."

"SERVPRO is a lifesaver. They got on the job so quickly and I was thrilled with the results."

"Thank you to the team at SERVPRO of Naperville. Your service was outstanding."

"Jodi and her staff did a fantastic job in my home!"

"Everyone on the SERVPRO staff was so nice and very professional".

"The team showed up in less than an hour and did fantastic work!"

"The team has been great to work with. Everyone is very professional and efficient."

"I must say, this was the best crew to work with. They responded very quickly and took the time to make sure I was comfortable throughout the entire process. Thanks Jodi and your team for helping get my basement back!"

"I am more than pleased with the work of the SERVPRO team. I appreciate the professionalism".

"Thanks for getting this taken care of so quickly!"

"Your crew did a terrific job! Thanks Jodi".

"Jodi and her team were excellent in restoring my flooded basement. The crew was hardworking and got the job done quickly." 

"I’ve worked with Naperville SERVPRO twice in the last 18 months. First time was a house fire and the second was a flooded basement. Jodi and her team are professional and kind. They not only comforted us, but did extremely high quality work. They worked well with my insurance company. They are the team to call when things go wrong." 

"Thank you Jodi Thornton and SERVPRO of Naperville for your excellent services.  At a time when my home became a complete disaster your team turned my nightmares into realities of total satisfaction. The professionalism, excellent customer service, timely responses and dedication that your team exemplified gave me complete comfort throughout the entire project. I would personally recommend SERVPRO of Naperville to anyone that likes to be stress-free knowing that they have hired a reputable and dependable company to take care of your flood, damaged and/or restoration needs. Service doesn't get any better than your team Mrs. Thornton and I stamp that with my approval. Kudos to everyone on your team and keep providing the excellent services that you do." 

"I want go on record with the words I have say to describe your superb service. Over the years I have used you guys for a number of jobs and every time you guys have came through with flying colors. Even the jobs I have needed help on that you don't handle. I have called you guys and you guys have pointed me in the right direction. You guys have truly cornered the market on professionalism, customer service and timely communication. I hope I never need your services again but if I do I look forward to doing business with you guys."