Steps to Water Mitigation

5/13/2021 (Permalink)

When your property sustains water damage, it's important to act quickly.

When you have water damage, SERVPRO of Naperville's six-step reconstruction process will help you get your home back to its pre-damage state.

6 Steps to Water Damage Restoration

1.) First Point of Contact in an Emergency

You can reach us 24 hours a day to start the water restoration process because it's critical to act quickly after water damage. When you call, we'll ask you a series of questions to get a sense of the extent of the damage and to help us decide which resources to send to you.

2.) Inspection and Damage Evaluation

When we arrive on the scene to work with water damage, we'll conduct a thorough property assessment to determine the extent of the damage and devise a comprehensive plan of action. We'll figure out where the water comes from, what kind of water it is, and if there are any safety issues.

3.) Extraction of Moisture

Our vacuum and pump units can remove the majority of the moisture during the water extraction process. We'll get started as soon as possible to minimize the risk of more damage and speed up the drying process. In the event that your belongings are destroyed, we may also assist you in moving them out.

4.) Drying and Dehumidifying

We may begin completely drying all porous materials that have accumulated water after the excess water has been extracted. Our industrial-grade equipment moves air quickly and aids moisture evaporation, allowing floors, walls, and carpets to dry quickly and prevent mold growth.

5.) Cleaning and Maintenance

Surfaces that have been affected by water damage will almost always need skilled cleaning. We can clean your belongings that can be restored in addition to the structural cleaning. We'll also do odor removal to avoid the musty odor that sometimes comes with water-damaged products.

6.) Restoration

The final step is to make sure your home is back to its pre-water state. Repairs to drywall and flooring, as well as reconstruction, might be necessary. Working with us means working with a company who can manage any aspect of the renovation, including the complicated reconstruction pieces that return items to their pre-damaged state.