What is in your water?

5/13/2021 (Permalink)

Did you know that the water that comes into or leaves your home as a result of busted pipes or leaks is classified? When it comes to mitigation in your home, it's best to leave it to the experts at SERVPRO of Naperville to handle the situation because the water must be treated properly in order to be safe. You never know what's in your water or what it's been exposed to that has contaminated it.

 The following information describes the most common forms of water damage and can assist you in quickly identifying the problem if it occurs to you.

Category One: Clear Water

This is the safest and least toxic form of water damage. It's portable water, probably straight from the sink. And if you are exposed for a long time, it is unlikely to hurt you. Also, clean flooding can cause electrical and structural problems, so it's best to leave the repairs to the professionals. A broken water supply pipe, a tub or sink overflowing with no pollutants, and refrigerator malfunctions involving water-supply lines, to name a few, are all sources of clean water. Clean water, on the other hand, cannot stay clean after touching other surfaces or materials until it leaves the exit point. Although it is considered the "safest" of the categories, it can degrade to category 2 or 3 if left untreated.

Category two: Grey Water

Gray water damage is a little more severe and necessitates a faster cleanup. This is due to the possibility of hazardous amounts of chemicals, microorganisms, or soil. Overflows from dishwashers or washing machines; overflows from toilet bowls containing urine; seepage due to hydrostatic pressure; and damaged aquariums are all examples of Cat 2 water. f left untreated; it can quickly degrade into category 3.

Category three: Black Water

Water classified as Cat 3 is highly polluted and can contain pathogenic, toxigenic, or other harmful organisms. Sewage; toilet backflows from outside the trap; flooding from seawater, rivers or streams, ground surface water, or other polluted water entering the indoor atmosphere are all examples of Cat 3 water.

SERVPRO of Naperville's team is trained in the proper handling of the various categories and wears protective gear to reduce the risk of illness.

Ready When You Need Us Most

3/31/2021 (Permalink)

We are available 24 hours a day for water emergencies, large or small, SERVPRO can handle it. When dealing with water damage, time is crucial. Even a slight delay could further the damage.

If you have experienced water damage give us a call at (630) 428-37000

We understand that dealing with water in your home or business can be extremely stressful and confusing. That is why you should have an expert to guide you through the process. At SERVPRO of Naperville we have technicians who are specifically water damage trained. We specialize in water damage restoration.

What to expect

When you give us a call, our team will ask you several questions regarding the water damage you have received. The questions we ask are to determine what equipment may be needed and what resources we need to bring, including how many trained SERVPRO Professionals may be needed.

Some questions you may receive:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Naperville:

SERVPRO of Naperville specializes in cleanup and restoration of residential and commercial properties after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Preventing Spring Storms Water Damage

3/31/2021 (Permalink)

Spring has arrived!

With that being said, as we plan for the spring season, it's important to be aware of what to look for in order to reduce the possibility of water damage to our homes. As the seasons change, such as in the spring and fall, we can expect erratic weather patterns, and this year will be no exception. Storms and lightning are popular in the Chicagoland area in the spring. Wind and water damage are common during these storms. We can't control the weather, but we can do our best to make sure our homes are ready for whatever comes our way. Before the storms strike, check the following items:

• Basement pumps- Having a functioning sump pump is important for preventing water from accumulating in your basement. Consider getting one with an alarm that will sound if there is any water accumulation, allowing you to respond quickly and avoid secondary water damage.
• Debris removal- Ensure the debris is collected from your gutters, downspouts, and window wells. This helps water to freely flow away from your home rather than back in due to debris accumulation.
• Landscaping- This is a crucial step that is often ignored. When strong winds and rain occur, protruding branches and rotten trees frequently do the most damage to homes and buildings. Trimming leaves and removing trees that are too close to your house are the easiest ways to avoid this.

These are only a few things to keep in mind as we plan for the upcoming spring storms. If the spring storms do happen to cause water damage, contact SERVPRO of Naperville to help with the restoration and to prevent secondary water damage such as mold growth.

Your Home Should Be Your Safe Haven

3/31/2021 (Permalink)

Your home should be a haven for you to unwind. When water leaks, even minor leaks in places you can't see, your home can easily become a source of stress. The presence of potentially harmful mold, rot, and hidden damage can have an effect on the value of your home as well as the health of your family.

SERVPRO of Naperville professionals realize how disturbing water damage can be for your whole family, and they'll work with you to make sure the water is detected, no matter where it hides. SERVPRO of Naperville has the experience to make your house feel like home again.

After all, when it comes to your home and your family, even small disasters can feel like huge problems. So, if a water damage occurs in your home, just call us (630) 428-3700. We'll be there to help!

Why SERVPRO is Right For the Job

1/5/2021 (Permalink)

It is incredible, and often overlooked by homeowners, the amount of damage water can cause. Excess moisture is bad enough, but the situation can easily get out of control when a home is flooded or struck by a plumbing catastrophe (like a burst pipe). There's a reason why these events are among the costliest issues a homeowner might experience. Tainted water can produce immediate systemic problems.

The composition of most homes, which are packed with organic materials, aggravates this problem. Just a few examples are drywall, wood and the matter that is stuck in carpet fibers, and they can give space for pathogens to develop. Within 48 hours, mold will begin to slip behind the walls and release spores, and normally any organic materials that have been soaked by contaminated fluid will be destroyed.

For help restoring your commercial or residential space after a water loss, call SERVPRO of NAPERVILLE at (630) 428- 3700. We’ll make it “Like it never even happened.”

How We Handle Water Damage

7/29/2020 (Permalink)

Our Number one goal at SERVPRO is returning damaged areas and items to preloss condition. We aim to make it “Like it never even happened.” But sometimes water damage is inevitable. It can happen to anyone at any time to your home or business. However, with the right tools and proper equipment out team at SERVPRO of Naperville will dry out your home or business quickly. These are the precautionary steps we will take to make it “Like it never even happened.”

• Identify source
• Identify type of water
• Survey extent of damage and inspect premises
• Identify signs of visible mold growth
• Move furniture
• Emergency water extraction
• Treatments
• Dispose damaged materials
• Floor and wall inspection
• Examine carpet
• Measure temperature
• Use drying equipment

Summer Storms

7/1/2020 (Permalink)

Illinois weather can be quite unpredictable in these summer months. When the rain starts, sometimes it can feel like it it will stop. Are you prepared to weather the storm?

At SERVPRO of Naperville we are always ready to help!

If disaster does strike and your home or business experiences flood or storm damage give SERVPRO of Naperville a call at (630)428-3700. Our team is available 24/7 to help you. We are able to do on site estimates or work with insurance companies directly. No matter how big or small the job is, you can always count on SERVPRO of Naperville to make it "Like it never even happened.”

What to do in a Water Emergency

5/5/2020 (Permalink)

If you find that your home of business has been faced with an water emergency, please call SERVPRO of Naperville at (630) 428-3700

At SERVPRO of Naperville we understand that accidents can happen and things don't always go as planned. So in case you are faced with a water emergency, here are some helpful tips. 

• Shut off the water source if possible. If you cannot find the source seek professional help
• Turn off the power in areas that may be affected by the water. But, if turning off the power requires you to enter or stand in wet areas it is best to leave it alone and call an electrician. 
• Move all valuable items into a safe dry space
• Asses the damage and take pictures to show the insurance company
• If you have any items of the floor you should move to a dry area.
• For heavy furniture place aluminum foil under the legs to prevent additional damage. 

If you find that your home of business has been faced with an water emergency, please call SERVPRO of Naperville at (630) 428-3700